TwinStar Credit Union
  • Vancouver Mall
  • Vancouver, WA, USA
  • Base + Commission
  • Full Time

Do you enjoy working in an environment where you make a difference by helping the members you serve?  Are you a candidate with a proven record of meeting goals in a sales and service oriented environment? 

If so, TwinStar Credit Union is looking for a Member Service Officer to fill an opening in our Vancouver Mall branch.

We are looking for candidates who are able to:

  • Successfully connect with prospective members & build financial partnerships with current members;
  • Profile current and prospective members to uncover sales opportunities;
  • Accept the challenge to meet or exceed sales and loan growth goals as established by management;
  • Share concepts, ideas and offer suggestions to improve member service; and
  • Have least two years of sales experience, preferably in financial services.

Duties include:

  • Managing the sales and growth of a new account & consumer loan portfolio while meeting or exceeding established sales referral goals set by branch management;
  • Contacting members (using various methods) to share product and service information to enhance their relationship with the credit union;
  • Offering personalized information designed to educate members about our products & services;
  • Building strong relationships through personalized & extraordinary member service;


This position is normally scheduled for 5 days per week within our operating schedule of Monday – Saturday.

This is a base, plus incentive position with a payout schedule based on production and performance.  TwinStar Credit Union offers full-time employees medical, dental & vision insurance, paid vacation & sick leave and holidays

Background reviews, including criminal and credit histories, will be conducted prior to selection, post interview.

This position is Open Until Filled.

Please click below to submit your application. TwinStar Credit Union only accepts completed applications for currently posted position openings. A résumé WILL NOT replace any section of the application.

TwinStar Credit Union is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. Employees and applicants will be treated on the basis of their job-related qualifications, ability and performance.

TwinStar Credit Union
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